Seoul National University · Social Sciences
Professor Seok-Jin Eom's research lab specializes in digital transformation in public administration, with a focus on e-government, open data, digital twins in bureaucracy, and mobile government services. The lab investigates institutional and technological drivers behind the success or failure of digital governance initiatives across nations, emphasizing policy design, managerial capabilities, and technological adoption. It also explores emerging work models such as smart work, analyzing their impact on public sector efficiency and work-life balance. The lab integrates comparative public administration with information technology to develop practical models for improving digital public services.
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Abstract With the expansion of digital transformation based on new technologies, the digital twin bureaucracy (DTB) emerges as a distinct type of 21st-century bureaucracy. The digital twin bureaucracy is defined as a digital replica of the bureaucracy in the physical world. Although the digital twin is formed based on new information and communication technology and physical bureaucracy data, it will control the physical bureaucracy through autonomous decision-making on matters of public affairs
Open government data (open data) initiatives have been at the forefront of the strategy to make more transparent, responsive, and accountable government, and thereby lead to open innovation across the public and private sector. Governments around the world often understand that open data is disclosing their data to the public as much as possible and that open data success is the result of a data and technology-related endeavor rather than the result of organizational, institutional, and environm
Why do similar e-government initiatives, implemented by different nations but aimed at achieving similar policy goals, produce different outcomes? To answer this question, this study examines institutional arrangements for e-government development during the Bush administration in the United States and the Roh Moo-hyun administration in Korea. The results of this study demonstrate how different institutional arrangements for e-government developments in terms of the concentration of authority ba
With widespread proliferation of smart phones, public apps, the smart phone applications provided by government organizations and public agencies, have been emerging as a new channel of public information services in the era of mobile government (m-government). Despite the increasing necessity of research on the public apps, however, few studies have dealt with the public apps. Under these circumstances, this study has been in progress with following purposes: (1) to build a 'public apps develop
The academic and practical interest in information sharing across organizations in the public sector has increased as a way of enhancing efficiency and effectiveness of e-government initiatives. However, empirical study on inter-relationships among various conditions for promoting information sharing has been rarely conducted in the previous literature. In this vein, this study aims to examine a combination of causal factors influencing information sharing in Korean metropolitan governments thro
The smart work refers to an alternative way to organize work by using ICTs, which allows employees to undertake their duties anytime and anywhere. The potential benefits of smart work involve the improvement of efficiency and achievement of balance between work and life. The purposes of this study are (1) to examine the specific characteristics of the smart work users and the level of their intention to use of smart work and (2) to analyze the 'driver' and 'constraint' factors that influence on
Why do e-government initiatives which are commonly implemented to achieve similar policy goals produce different outcomes in different nations? To answer this question, this paper examines e-government policy structure, which has been regarded as one of the most important institutional arrangements for e-government promotion (European Commission, 2007; Park, 2006; OECD, 2005; Eifert and Puschel, 2004). Specifically, the legal framework, the managerial tools for coordination and control, and the
What are e-government success factors for using public-private partnerships to enhance learning and capacity development? To examine this question, the authors developed a comparative case analysis of the development of the Business Reference Model (BRM), a national-level e-government initiative to promote shared information services, in the U.S. federal government and the Korean central government. The results indicate institutional arrangements deeply affect the outcomes of knowledge transfer.
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