[论文解读] Effective factors in agile transformation process from change management perspective

Taghi Javdani Gandomani, Hazura Zulzalil+2 more|arXiv (Cornell University)|Feb 12, 2013

Software Engineering Techniques and Practices参考文献 38被引用 4

一句话总结

本文從變革管理的視角識別並分析影響敏捷轉型的關鍵因素，著重於心態轉變、方法選擇以及對挑戰的認識。它提出一個結構化框架，協助組織在規劃敏捷採用時應對這些相互關聯的面向，從而對軟體開發中有效變革策略的敏捷轉型提供全面理解。

ABSTRACT

After introducing agile approach in 2001, several agile methods were founded over the last decade. Agile values such as customer collaboration, embracing changes, iteration and frequent delivery, continuous integration, etc. motivate all software stakeholders to use these methods in their projects. The main issue is that for using these methods instead of traditional methods in software development, companies should change their approach from traditional to agile. This change is a fundamental and critical mutation. Several studies have been done for investigating of barriers, challenges and issues in agile movement process and also in how to use agile methods in companies. The main issue is altering attitude from traditional to agile approach. We believe that before managing agile transformation process, its related factors should be studied in deep. This study focuses on different dimensions of changing approach to agile from change management perspective. These factors are how to being agile, method selection and awareness of challenges and issues. These fundamental factors encompass many items for agile movement and adoption process. However these factors may change in different organization, but they should be studied in deep before any action plan for designing a change strategy. The main contribution of this paper is introducing and these factors and discuss on them deeply.

研究动机与目标

• 識別影響軟體開發組織敏捷轉型的關鍵因素。
• 檢視變革管理在促進成功敏捷採用中的角色。
• 探討組織心態、方法選擇與挑戰認知如何影響敏捷轉型的成功。
• 根據識別出的因素，提供一個結構化框架以規劃敏捷轉型。
• 協助組織在啟動敏捷採用前設計有效的變革策略。

提出的方法

• 從變革管理的視角進行敏捷轉型因素的質性分析。
• 識別出三個核心面向：心態轉變（從傳統轉向敏捷）、方法選擇與挑戰認知。
• 透過文獻回顧與整合現有關於敏捷障礙與挑戰的研究成果。
• 提出一個概念性框架，將三個面向整合為一致的變革策略。
• 強調在實施任何敏捷變革計畫之前，需對這些因素進行深入分析。
• 應用先前研究中關於敏捷採用的洞察，以建立對轉型成功因素的整體視野。

实验结果

研究问题

• RQ1 軟體開發組織中，影響敏捷轉型成功的主因是什麼？
• RQ2 變革管理如何影響傳統組織採用敏捷方法論？
• RQ3 組織心態在從傳統開發轉向敏捷開發的過程中扮演何種角色？
• RQ4 方法選擇與挑戰認知如何影響敏捷採用的成功？
• RQ5 組織可採用何種結構化方法來有效規劃與管理敏捷轉型？

主要发现

• 成功的敏捷轉型不僅僅是採用敏捷實務，更需要組織心態的根本性轉變。
• 方法選擇是關鍵因素，選擇合適的敏捷方法可與組織文化及專案需求相符。
• 對挑戰（如變革抗拒、領導支持不足、技能缺口）的認知顯著影響轉型成果。
• 心態、方法選擇與挑戰認知三個面向彼此依存，必須在變革規劃中一并處理。
• 在實施前深入分析這些因素的組織，更有可能實現可持續的敏捷採用。
• 本研究提出一個概念性框架，將這些因素整合為一致的敏捷轉型策略。