[论文解读] Investigating the Effect of Technostress on the Perceived Organizational Commitment by Mediating Role of Individual Innovation

Hassan Hessari, Fatemeh Daneshmandi+1 more|arXiv (Cornell University)|Oct 11, 2023

Technostress in Professional Settings被引用 4

一句话总结

本研究探讨了在工程组织中，技术压力如何通过个人创新的中介作用对感知组织承诺（POC）产生负面影响。研究发现，技术压力会降低组织承诺与创新能力，而个人创新则能增强组织承诺并缓冲技术压力的负面影响，为管理者通过促进创新来缓解压力提供了战略性见解。

ABSTRACT

Purpose: Technology plays a pivotal role in shaping the fate of organizations, both positively and negatively. One of its detrimental consequences is the emergence of "Technostress," a form of destructive stress. This paper investigates the impact of technostress on Perceived Organizational Commitment (POC) through the lens of individual innovation. The objective is to provide valuable insights for organizational managers, enabling them to effectively mitigate the adverse effects of technostress within their teams. Design/Methodology/Approach: This study utilized a questionnaire survey conducted within an Engineering Consulting Company in Iran, with 147 individuals participating, selected according to Morgan's table. Findings: The research findings revealed three crucial insights: (1) Technostress significantly and negatively influences both POC and individual innovation. (2) Individual innovation positively and significantly impacts POC. (3) Individual innovation acts as a mediator between technostress and POC, alleviating the negative impact of technostress on organizational commitment. Research Implications: The study underscores the importance for managers to proactively address technostress-related challenges and promote individual innovation within their organizations. These efforts are vital in enhancing organizational commitment among employees. Originality/Value: This research makes a significant contribution to the field by illuminating the mediating role of individual innovation in the relationship between technostress and perceived organizational commitment. Given the close association of employees in engineering organizations with technology, this study sheds light on the specific challenges faced by this sector, thereby enhancing our understanding of technostress effects in the workplace.

研究动机与目标

• 探讨技术压力对技术密集型工程组织中感知组织承诺（POC）的影响。
• 探讨个人创新在技术压力与POC关系中的中介作用。
• 为组织管理者提供可操作的见解，通过促进创新以减少技术压力并增强员工承诺。
• 解决工程领域中技术普遍使用所带来的技术压力独特挑战。
• 增进对高科技工作环境中心理压力动态机制的理解。

提出的方法

• 对伊朗一家工程咨询公司中的147名员工进行了定量调查，采用结构化问卷。
• 根据Morgan表格确定非概率抽样中的样本量。
• 数据收集聚焦于使用经验证量表测量技术压力、个人创新和感知组织承诺。
• 使用结构方程模型（SEM）进行统计分析，以检验个人创新的中介效应。
• 通过假设检验评估所提出模型中的直接效应与间接效应。
• 通过拟合指数和路径系数的显著性检验验证模型。

实验结果

研究问题

• RQ1 技术压力如何影响工程组织中的感知组织承诺？
• RQ2 个人创新在技术压力与感知组织承诺关系中的中介程度如何？
• RQ3 个人创新对感知组织承诺的直接影响是什么？
• RQ4 技术压力如何影响工作场所的个人创新？
• RQ5 个人创新在缓解技术压力对组织承诺负面影响方面发挥什么作用？

主要发现

• 技术压力对感知组织承诺和个人创新均有显著负面影响。
• 个人创新对感知组织承诺有显著正面影响。
• 个人创新在技术压力-POC关系中的中介效应在统计上显著且为正。
• 个人创新可减轻技术压力对组织承诺的负面影响，起到保护性因素作用。
• 通过个人创新，技术压力对POC的间接效应显著，表明存在关键的缓冲机制。
• 研究结果支持理论模型，证实培养创新能力可抵消技术压力引发的疏离感。