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Kyowon Seo

Hanyang University · Decision Sciences

About the Lab

Professor Kyowon Seo's research lab specializes in digital transformation, sustainability, and digital innovation within the context of corporate strategy and social media platforms. The lab investigates how digital dynamic capabilities, organizational trust, and identification drive corporate digital responsibility and ESG performance, particularly in the hospitality and e-commerce sectors. A key focus is on the role of social media platforms—especially TikTok—in enabling live streaming commerce and shaping consumer behavior during transformative periods like the COVID-19 pandemic. The lab employs advanced quantitative methods, including structural equation modeling and PLS-SEM, to analyze cross-national survey data and uncover strategic insights for sustainable digital growth.

digital dynamic capabilitiesESG performancecorporate digital responsibilitylive streaming commercesocial media platforms

Research Overview

Papers
5
Total Citations
28
Papers (5y)
5
Primary Field
Decision Sciences

Research Output Trend

Figures are computed from collected data and may differ slightly.

Publications per year (5y)
5total
2013
2023
2024
2025
Citations per year (5y)
28total
2013202320242025

Selected Papers

5
1
Article|20 citations·2024
Online and offline delivery qualities: O2O satisfaction and loyalty through technology acceptance model
Kyowon Seo, Taewoo Roh
SJR Q1Journal of Retailing and Consumer Services
Information Systems and ManagementDecision Sciences
2
Article|5 citations·2025
Unpacking the Role of Digital Dynamic Capabilities in ESG Performance: A Social Exchange Perspective on Organizational Trust and Identification
Shufeng Xiao, Taewoo Roh, Byung Il Park, Omar Al‐Tabbaa, Kyowon Seo
SJR Q1Business Strategy and the EnvironmentOA

ABSTRACT This study examines the role of digital dynamic capabilities (DDCs) in enhancing ESG performance, integrating insights from social exchange theory (SET). By conceptualizing organizational trust and organizational identification as key antecedents of DDCs, we propose that firms fostering trust‐based and identification‐driven environments are more effective in leveraging digital transformation to advance sustainability initiatives. Utilizing a two‐wave survey of 257 firms, we employ struc

CommunicationSocial Sciences
3
Article|3 citations·2025
Enhancing ESG performance through digital dynamic capabilities in hospitality and tourism: the role of corporate digital responsibility
Yanghee Kim, Kyowon Seo, Jungkun Park, Taewoo Roh
SJR Q1International Journal of Contemporary Hospitality Management

Purpose This paper aims to empirically assess the effect of hospitality firms’ digital dynamic capabilities (DDC) on their corporate digital responsibilities (CDR) and the subsequent impact on their environmental, social and governance (ESG) performance. Specifically, it examines how CDR practices shape ESG digitization and performance in the hospitality industry. Design/methodology/approach The authors collect cross-sectional data via the online survey platform, gathering responses from 257 hot

Sociology and Political ScienceSocial Sciences
4
Article|0 citations·2023
The Impact of Interactivity with LSC Host and Flow on Purchase Intention: Focusing on the Moderated Mediating Effect of COVID-19 Anxiety
Zhen Sun, Kyowon Seo, Bohee Jung
Journal of Distribution and Management ResearchOA

Purpose: This study explores factors influencing the Live Streaming Commerce (LSC) market, focusing on the expanding landscape of social network service platforms. We investigate how host characteristics on TikTok, a Chinese social network service, affect viewer interactivity, flow, and purchase intentions. Additionally, we examine the impact of the COVID-19 pandemic on the rapid growth of the SNS-based LSC market. Research design, data, and methodology: Exclusively targeting Chinese consumers w

Information Systems and ManagementDecision Sciences
5
Article|0 citations·2013
Trial on the prevention of injuries in senior high school baseball players in Kyoto
T Morihara, Y Kida, Yoshiya Iwata, Tsuyoshi Sukenari, Takeshi Matsui, Y Azuma, Kyowon Seo, Mie Hiramoto, Suketada Ito, Hirokazu Soma, Tatsuya Hojo, Takeshi Kubo
日本臨床スポーツ医学会誌 = The journal of Japanese Society of Clinical Sports Medicine
Orthopedics and Sports MedicineMedicine

Research Areas

Information Systems and ManagementCommunicationSociology and Political ScienceOrthopedics and Sports Medicine

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