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Gwangjae Kim

Pohang University of Science and Technology · 経営学

研究室紹介

Professor Gwangjae Kim's research lab specializes in advanced manufacturing systems and service innovation, focusing on the optimization of complex multiresponse and multistage manufacturing processes. The lab develops data-driven methodologies such as Patient Rule Induction Method (PRIM) for multiresponse optimization and applies them to real-world industrial challenges in sectors like steel, automotive, and semiconductors. It also pioneers design frameworks for experience-centric services (ExS) and product-service systems (PSS), emphasizing customer experience and strategic business model innovation. The lab integrates statistical modeling, quality function deployment, and visual design tools to support industrial R&D and sustainable competitive advantage.

multiresponse optimizationmultistage manufacturingproduct-service systemexperience-centric servicePRIM

Research Overview

Papers
162
Total Citations
4,025
Papers (5y)
18
Primary Field
経営学

Research Output Trend

Figures are computed from collected data and may differ slightly.

Publications per year (5y)
18total
2022
2023
2024
2025
2026
Citations per year (5y)
66total
20222023202420252026

Selected Papers

15
1
Article|242 citations·2000
Fuzzy multicriteria models for quality function deployment
Kwang-Jae Kim, Herbert Moskowitz, Anoop K. Dhingra, Gerald W. Evans
SJR Q1European Journal of Operational Research
Management of Technology and InnovationBusiness, Management and Accounting
2
Article|239 citations·2000
Simultaneous Optimization of Mechanical Properties of Steel by Maximizing Exponential Desirability Functions
Kwang-Jae Kim, Dennis K. J. Lin
SJR Q2Journal of the Royal Statistical Society Series C (Applied Statistics)

SUMMARY A modelling approach to optimize a multiresponse system is presented. The approach aims to identify the setting of the input variables to maximize the degree of overall satisfaction with respect to all the responses. An exponential desirability functional form is suggested to simplify the desirability function assessment process. The approach proposed does not require any assumptions regarding the form or degree of the estimated response models and is robust to the potential dependences

Management Science and Operations ResearchDecision Sciences
3
Article|99 citations·2006
The impact of network service performance on customer satisfaction and loyalty: High-speed internet service case in Korea
Kwang-Jae Kim, In-Jun Jeong, Jeong-Cheol Park, Young‐Jun Park, Chan-Gyu Kim, Taeho Kim
SJR Q1Expert Systems with Applications
Organizational Behavior and Human Resource ManagementBusiness, Management and Accounting
4
Article|91 citations·2012
PSS Board: a structured tool for product–service system process visualization
Chiehyeon Lim, Kwang-Jae Kim, Yoo S. Hong, Kwangtae Park
SJR Q1Journal of Cleaner Production
MarketingBusiness, Management and Accounting
5
Article|70 citations·2015
Design of informatics-based services in manufacturing industries: case studies using large vehicle-related databases
Chiehyeon Lim, Minjun Kim, Jun-Yeon Heo, Kwang-Jae Kim
SJR Q1Journal of Intelligent Manufacturing
MarketingBusiness, Management and Accounting
6
Article|61 citations·2019
Development of a service blueprint for the online-to-offline integration in service
Do-Hyeon Ryu, Chiehyeon Lim, Kwang-Jae Kim
SJR Q1Journal of Retailing and Consumer ServicesOA
MarketingBusiness, Management and Accounting
7
Article|58 citations·2011
A data mining approach considering missing values for the optimization of semiconductor-manufacturing processes
Doh‐Soon Kwak, Kwang-Jae Kim
SJR Q1Expert Systems with Applications
Statistics, Probability and UncertaintyDecision Sciences
8
Article|57 citations·2015
An evaluation scheme for product–service system models: development of evaluation criteria and case studies
Kwang-Jae Kim, Chiehyeon Lim, Jun-Yeon Heo, Dong‐Hee Lee, Yoo S. Hong, Kwangtae Park
SJR Q1Service Business
MarketingBusiness, Management and Accounting
9
Article|57 citations·2010
A posterior preference articulation approach to multiresponse surface optimization
Dong‐Hee Lee, Kwang-Jae Kim, Murat Köksalan
SJR Q1European Journal of Operational ResearchOA
Management Science and Operations ResearchDecision Sciences
10
Article|50 citations·2011
Interactive weighting of bias and variance in dual response surface optimization
Dong‐Hee Lee, Kwang-Jae Kim
SJR Q1Expert Systems with Applications
Management Science and Operations ResearchDecision Sciences
11
Article|37 citations·2008
Robustness indices and robust prioritization in QFD
Deok‐Hwan Kim, Kwang-Jae Kim
SJR Q1Expert Systems with Applications
Management of Technology and InnovationBusiness, Management and Accounting
12
Article|30 citations·2017
Approach to service design based on customer behavior data: a case study on eco-driving service design using bus drivers’ behavior data
Minjun Kim, Chiehyeon Lim, Changho Lee, Kwang-Jae Kim, Yongsung Park, Seung-Hwan Choi
SJR Q1Service Business
MarketingBusiness, Management and Accounting
13
Article|26 citations·2016
Development of a scale to measure the quality of mobile location-based services
Jun-Yeon Heo, Kwang-Jae Kim
SJR Q1Service Business
Organizational Behavior and Human Resource ManagementBusiness, Management and Accounting
14
Article|25 citations·2012
A Concept Generation Support System for Product-Service System Development
Kwang-Jae Kim, Chiehyeon Lim, Dong‐Hee Lee, Jin Lee, Yoo S. Hong, Kwangtae Park
SJR Q1Service Science

A product-service system (PSS) is a novel type of business model that integrates products and services in a single system. It provides a strategic alternative to product-oriented economic growth and price-based competition in the global market. This research proposes a methodology to support the generation of innovative PSS concepts, called the PSS concept generation support system. The models and strategies of 118 existing PSS cases were analyzed, and the insights extracted were used to develop

MarketingBusiness, Management and Accounting
15
Article|25 citations·1997
DETERMINING OPTIMAL DESIGN CHARACTERISTIC LEVELS IN QUALITY FUNCTION DEPLOYMENT
Kwang-Jae Kim
SJR Q2Quality Engineering

Click to increase image sizeClick to decrease image sizeKey Words: Quality function deploymentTarget Design characteristicsOptimizationSpreadsheet

Management of Technology and InnovationBusiness, Management and Accounting

Research Areas

MarketingManagement Science and Operations ResearchIndustrial and Manufacturing EngineeringManagement of Technology and InnovationStatistics, Probability and UncertaintySocial Psychology

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