경희대학교 · 경영학
오스만 M. 카라테페 교수의 연구실은 서비스 산업, 특히 호텔 및 소매 분야의 전면 종사자들을 중심으로 심리적 자본, 직장 내 정서적 소진, 일과 가정의 갈등 등 조직 행동 및 직무 만족도에 영향을 미치는 심리적·정서적 요인들을 다룹니다. 주요 연구 방향은 직무 만족도, 조직 유대감, 이직 의도 등 조직 성과에 영향을 주는 정서적·정서적 메커니즘을 구조적 방정식 모델링을 통해 분석하는 데 초점이 맞춰져 있습니다. 특히 직무 자원, 리더십 스타일, 창의성 분위기 등 조직적 요인이 종사자의 정서적 웰빙과 성과에 어떻게 기여하는지 탐구합니다.
표시된 성과는 수집된 데이터 기준으로 산출되며, 일부 차이가 있을 수 있습니다.
Purpose – This paper aims to develop and test a conceptual model that investigates the effect of psychological capital on job, career and life satisfaction, mediated by work engagement, drawing from the conservation of resources theory and the motivational process of the job demands-resources model. Design/methodology/approach – Based on data gathered from frontline employees in the international five- and four-star chain hotels with a time lag of two weeks in three waves in Romania, the relatio
Purpose The present study seeks to propose and test a research model that investigates emotional exhaustion as a mediator of the effects of work overload, work‐family conflict, and family‐work conflict on job embeddedness and job performance. Design/methodology/approach The study evaluated the aforementioned relationships using LISREL 8.30 through structural equation modeling (SEM) based on data collected from 110 full‐time frontline hotel employees and their managers in Romania. Findings The re
Purpose – The purpose of this study is to investigate the effects of work‐family conflict, emotional exhaustion, and intrinsic motivation on front‐line employees' job performance, job satisfaction, and affective organizational commitment in Turkish retail banks as its setting.
Abstract Purpose – The purpose of this paper is to propose and test a research model that examines whether job embeddedness mediates the effects of high‐performance work practices and work social support on turnover intentions. Design/methodology/approach – Based on data gathered from 174 full‐time frontline employees in the four‐ and five‐star hotels, with a time lag of two weeks in Iran, the relationships were tested using LISREL 8.30 through structural equation modeling. Findings – Results su
Purpose Drawing from theory of organizational creativity, servant leadership (SEL), social exchange and social learning theories, this paper aims to propose a research model where climate for creativity mediates the influence of SEL on management innovation and innovative behavior. The model also investigates the linkage between innovative behavior and management innovation. Design/methodology/approach Data collected from Arab hotel employees in Palestine were used to gauge the aforesaid linkage