Account & Billing

Go to the Subscription tab in Settings and use the Change Plan button to upgrade or downgrade. Upgrades take effect immediately with the remaining balance prorated against the new plan, while downgrades take effect on your next billing date and let you keep your current plan until then.

Open the Subscription tab in Settings and click Cancel Subscription to cancel immediately with no penalties. You keep your Pro or Max plan until the billing cycle ends, then switch to Free automatically. All saved papers, libraries, and documents are preserved.

Register a credit or debit card during your first subscription to activate Pro or Max, with automatic billing each cycle. You can switch to a new card anytime from the Subscription tab in Settings using the Change Card button, without affecting your active subscription.

Click the profile area in the top left to check your Agent Credit balance and AI Autocomplete/AI Edit quotas. Agent Credits are deducted based on actual AI usage and reset monthly on your renewal date. AI Autocomplete and AI Edit quotas reset daily.

Refunds for Nubint AI subscription payments are handled according to our refund policy. Both the refund eligibility terms and the steps for submitting a refund request are available on the Refund Policy page — review it for the full details before contacting support.

Open Settings from the profile area and click Delete Account in the General tab to permanently remove your account. All papers, libraries, and documents are deleted and cannot be recovered, even with the same email. Cancel any active paid subscription before deleting.