서봉원 교수
Bongwon Suh
서울대학교 · 컴퓨터과학
연구실 소개
서봉원 교수의 연구실은 사용자 중심의 디지털 상호작용과 지능형 시스템의 설계를 핵심으로 하며, 특히 온라인 커뮤니티, 소셜 미디어, 협업 지식 생성 시스템에서의 사용자 행동과 상호작용 메커니즘을 심층적으로 분석합니다. 기계적 투명성과 사용자 경험을 고려한 AI와의 협업 설계, 그리고 이미지 및 텍스트 기반의 정보 확산 메커니즘을 연구하며, 실제 사용자 데이터를 기반으로 한 실증적 접근을 강조합니다. 특히 마이크로태스크 기반 사용자 평가, 소셜 미디어 내 정보 확산 원리, 위키 기반 협업 시스템의 갈등과 조율 메커니즘 등 다양한 디지털 환경에서의 인간-기술 상호작용을 탐구합니다.
연구 현황
연구 성과 추이
표시된 성과는 수집된 데이터 기준으로 산출되며, 일부 차이가 있을 수 있습니다.
주요 논문
15User studies are important for many aspects of the design process and involve techniques ranging from informal surveys to rigorous laboratory studies. However, the costs involved in engaging users often requires practitioners to trade off between sample size, time requirements, and monetary costs. Micro-task markets, such as Amazon's Mechanical Turk, offer a potential paradigm for engaging a large number of users for low time and monetary costs. Here we investigate the utility of a micro-task ma
Retweeting is the key mechanism for information diffusion in Twitter. It emerged as a simple yet powerful way of disseminating information in the Twitter social network. Even though a lot of information is shared in Twitter, little is known yet about how and why certain information spreads more widely than others. In this paper, we examine a number of features that might affect retweetability of tweets. We gathered content and contextual features from 74M tweets and used this data set to identif
Wikipedia, a wiki-based encyclopedia, has become one of the most successful experiments in collaborative knowledge building on the Internet. As Wikipedia continues to grow, the potential for conflict and the need for coordination increase as well. This article examines the growth of such non-direct work and describes the development of tools to characterize conflict and coordination costs in Wikipedia. The results may inform the design of new collaborative knowledge systems.
Little research exists on one of the most common, oldest, and most utilized forms of online social geographic information: the 'location' field found in most virtual community user profiles. We performed the first in-depth study of user behavior with regard to the location field in Twitter user profiles. We found that 34% of users did not provide real location information, frequently incorporating fake locations or sarcastic comments that can fool traditional geographic information tools. When u
Thumbnail images provide users of image retrieval and browsing systems with a method for quickly scanning large numbers of images. Recognizing the objects in an image is important in many retrieval tasks, but thumbnails generated by shrinking the original image often render objects illegible. We study the ability of computer vision systems to detect key components of images so that automated cropping, prior to shrinking, can render objects more recognizable. We evaluate automatic cropping techni
Recent advances in artificial intelligence (AI) have increased the opportunities for users to interact with the technology. Now, users can even collaborate with AI in creative activities such as art. To understand the user experience in this new user--AI collaboration, we designed a prototype, DuetDraw, an AI interface that allows users and the AI agent to draw pictures collaboratively. We conducted a user study employing both quantitative and qualitative methods. Thirty participants performed a
Prior research on Wikipedia has characterized the growth in content and editors as being fundamentally exponential in nature, extrapolating current trends into the future. We show that recent editing activity suggests that Wikipedia growth has slowed, and perhaps plateaued, indicating that it may have come against its limits to growth. We measure growth, population shifts, and patterns of editor and administrator activities, contrasting these against past results where possible. Both the rate of
Twitter streams are on overload: active users receive hundreds of items per day, and existing interfaces force us to march through a chronologically-ordered morass to find tweets of interest. We present an approach to organizing a user's own feed into coherently clustered trending topics for more directed exploration. Our Twitter client, called Eddi, groups tweets in a user's feed into topics mentioned explicitly or implicitly, which users can then browse for items of interest. To implement this
A conversational sequence for a brief motivational interview was presented in this case study. Participant feedback suggests sequencing questions and MI-adherent statements can facilitate a conversation for stress management, which may encourage a chance of self-reflection. More diversified sequences, along with more contextualized feedback, should follow to offer a better conversational experience and to confirm any empirical effect.
Wikis are collaborative systems in which virtually anyone can edit anything. Although wikis have become highly popular in many domains, their mutable nature often leads them to be distrusted as a reliable source of information. Here we describe a social dynamic analysis tool called WikiDashboard which aims to improve social transparency and accountability on Wikipedia articles. Early reactions from users suggest that the increased transparency afforded by the tool can improve the interpretation,
Wikipedia is a wiki-based encyclopedia that has become one of the most popular collaborative on-line knowledge systems. As in any large collaborative system, as Wikipedia has grown, conflicts and coordination costs have increased dramatically. Visual analytic tools provide a mechanism for addressing these issues by enabling users to more quickly and effectively make sense of the status of a collaborative environment. In this paper we describe a model for identifying patterns of conflicts in Wiki
We present an overview+detail document interface that draws on perceptual principles to help users work with documents. Central to our approach is the use of improved document overviews. Our approach also includes novel highlighting in the full representation of documents, as well as techniques to help users smoothly transition from the overview to the full representation of the document. We present a specific implementation of our design for Web browsing. We also present a qualitative user stud
Managing a large number of digital photos is a challenging task for casual users. Personal photos often don’t have rich metadata, or additional information associated with them. However, available metadata can play a crucial role in managing photos. Labeling the semantic content of photos (i.e., annotating them), can increase the amount of metadata and facilitate efficient management. However, manual annotation is tedious and labor intensive while automatic metadata extraction techniques often g
Despite the rapid penetration of social media in modern life, there has been limited research conducted on whether social media serves as a credible source of health information. In this study, we propose to identify colorectal cancer information on Twitter and assess its informational credibility. We collected Twitter messages containing colorectal cancer-related keywords, over a 3-month period. A review of sample tweets yielded content and user categorization schemes. The results of the sample
Annotation is important for personal photo collections because acquired metadata plays a crucial role in image management and retrieval. Bulk annotation, where multiple images are annotated at once, is a desired feature for image management tools because it reduces users’ burden when making annotations. This paper describes an approach for automatically creating meaningful image clusters for efficient bulk annotation. These techniques are not perfect and so are integrated into a bulk annotation
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