유병준 교수
Byungjoon Yu
서울대학교 · 경영학
연구실 소개
유병준 교수의 연구실은 전자상거래 및 온라인 커뮤니티에서의 소비자 행동, 특히 사회적 영향력과 네트워크 효과가 소비 결정에 미치는 영향을 중심으로 연구를 진행하고 있습니다. B2B 전자시장의 소유 구조, 중립성과 편향성 시장의 성과 차이, 전자 경매에서의 정보 전달 기능 등 다양한 디지털 마켓플레이스의 거버넌스와 가격 전략에 대한 심층적 분석을 수행합니다. 특히 소비자 행동의 사회적 전염 현상, 서비스 품질과 고객 만족도의 상호작용, 전자상거래 플랫폼의 경제적 메커니즘을 다각도로 분석합니다.
연구 현황
연구 성과 추이
표시된 성과는 수집된 데이터 기준으로 산출되며, 일부 차이가 있을 수 있습니다.
주요 논문
15Online communities have experienced burgeoning popularity over the last decade and have become a key platform for users to share information and interests, and to engage in social interactions. Drawing on the social contagion literature, the authors examine the effect of online social connections on users’ product purchases in an online community. They assess how product, user, and network characteristics influence the social contagion effect in users’ spending behavior. The authors use a unique
Abstract Business-to-business (B2B) electronic commerce has become an important issue in the debate about electronic commerce. How should the intermediary charge suppliers and buyers to maximize profits from such a marketplace? We analyze a monopolistic B2B marketplace owned by an independent intermediary. The marketplace exhibits two-sided network effects where the value of the marketplace to buyers is dependent on the number of suppliers, and the value to suppliers is dependent on the number o
In today’s emerging and competitive mobile social media market, companies continuously endeavor to improve service quality and customer satisfaction in order to gain a competitive advantage and ensure long-term sustainability. The objective of this study is to identify the relationship between service quality, customer satisfaction, and customer loyalty in mobile social media. Moreover, this study examines the role of customer satisfaction as a mediator. The proposed research model consists of f
This paper analyzes electronic marketplaces with different ownership structures: biased marketplaces and neutral marketplaces. Biased marketplaces can be either buyer-owned or supplier-owned, whereas neutral marketplaces are owned by independent third parties. We develop a single-period model, with fulfilled expectations equilibrium. The buyers experience positive network effects that are a function of the number of suppliers and the suppliers receive similar positive network effects depending o
Our study on the Buy-it-now (BIN) option at electronic auctions examines the impact of information in making electronic transactions more efficient. We show that the BIN price itself works as valuable information, which can improve the performance of auctions even though the option may discourage bidders from participating in auctions because of the possibility of losing the auction when a competing bidder executes the option. With auction data, we empirically show that, even when the BIN option
Despite the tough environment dot-com firms are facing, electronic business-to-business (B2B) marketplaces are becoming an important and growing part of electronic commerce. An important question in the context of electronic B2B marketplaces concerns the ownership structure of B2B marketplaces. At the advent of electronic B2B marketplaces, iÌneutral marketplaces,iÌ independent of buyers and suppliers, were commonplace. Later, incumbent companies (suppliers or buyers) came together to create iÌ
There are two popular forms of business-to-business (B2B) marketplaces: public marketplaces and private channels. We study why firms choose either or both of these sourcing channels. Using a framework of decision making under uncertainty, we explain firms' choice of B2B channels as a hedging strategy and as a method of obtaining greater managerial flexibility for the future. We show that greater uncertainty can lead to higher investment with firms more likely to invest in both public and private
Social Commerce sites are in vogue enough to be recognized as a new trend in online shopping arena. Social Commerce can be defined as the electronic commerce triggered by social media. It has been growing very rapidly with enormous discount rate, quality services and precise information. This research analyzes effects of posted numeric information on daily sales volumes. Hetrosckedasticity arises with the real transaction data that was acquired from TicketMonster which is one of the biggest Soci
본 연구는 카카오엔터테인먼트의 M&A 전략을 사례로 분석하여, 디지털 플랫폼 기업 M&A 전략이 창출하는 경제․사회적 효과를 분석하였다. 이를 통해 국내 정책 입안자들과 그 관계자들의 디지털 플랫폼 기업 M&A에 대한오해를 해소하고, 디지털 플랫폼 기업들이 혁신적인 경영활동을 할 수 있는 동력을 얻을 수 있도록 법과 제도의 개선을 도모하는 데 본 연구의 목적을 두고 있다. 연구 대상인 카카오엔터테인먼트의 M&A 전략은 4차 산업혁명 시대에서 새로운 기술과 인력 수급, 신규사업의가입자 기반과 공급망 등의 내부 핵심역량을 강화하기 위한 비즈니스 전략으로써, 이는 글로벌 정보통신기술 산업의트렌드 중 하나라고 할 수 있다. 본 연구에서는 이러한 카카오엔터테인먼트의 M&A 전략의 경제․사회적 효과를 다양한 측면에서 수치화하여 분석하였다. 사례의 분석 결과, 첫째로, 카카오엔터테인먼트의 M&A는 오리지널 콘텐츠 IP 확보 등 경쟁력을 갖추기 위한 수단으로써, 디지털 시장에서의 낮아진 검색비용으
Digital convergence which means the convergence of industry areas related to digital technologies is an important phenomenon in business, which will decide the fates of firms in the near future. The only firms which can create synergy effects from digital convergence are expected to be the winners in the fierce competition of digital convergence era. In our analysis, we examine the strategy of an integrated firm which has businesses in two different industry areas which are related to each other
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