Joon-Sang Baek

A design process that involves the participation of children should effectively elicit the needs of child users by considering characteristics such as their age-appropriate levels of cognitive ability, shyness, language skills, and motor-sensory capabilities. Since the 1960s, a variety of methods and guidelines have emerged specialising in children. Participatory design deals with the problem of enabling users to participate in the design process and with the task of generating ideas by means of

BACKGROUND: Tuberculosis (TB) is a highly infectious disease. Negative perceptions and insufficient knowledge have made its eradication difficult. Recently, mobile health care interventions, such as an anti-TB chatbot developed by the research team, have emerged in support of TB eradication programs. However, before the anti-TB chatbot is deployed, it is important to understand the factors that predict its acceptance by the population. OBJECTIVE: This study aims to explore the acceptance of an a

This paper explores the impacts of the ways in which cultural differences were encountered and negotiated during a collaboration between a Myanmar social enterprise and a South Korean university to design a soil sensor that enables farmers to more accurately measure soil qualities such as moisture, nutrient content, acidity, and temperature, thereby increasing productivity through irrigating and applying inputs more efficiently. Precision-farming technologies are expected to improve agricultural

Information communication technologies (ICT) have emerged as an enabling solution that facilitates grassroots social innovations. Among them are collaborative services in which the final users collaborate to provide solutions to their unmet social needs. These alternative solutions aggregate to result in radical innovations towards a sustainable society (Meroni ed., 2006). Examples of collaborative services on the digital platform include Hitchhikers, a service created by hitchhikers to connect

It is challenging to design for mutually beneficial relationships in a multi-actor service system when these actors have diverse and conflicting interests, and lack usable methods and tools that support the design process. This study introduces a novel method for co-designing value exchange (COVALENT). COVALENT integrates the value analysis model, co-design strategy and service design tools, to support the conceptualisation of reciprocal value exchanges based on the analysis of and matching betw

Despite the increasing complexity of problems and growing demand for stakeholder collaboration in the design for sustainability, there is a lack of methodology for understanding complex stakeholder needs and their relationships. This study proposes the need network analysis, a process of investigating the need structures based on need mapping and network analysis. We demonstrate its effectiveness in an empirical study to diagnose the energy service companies in South Korea. Based on the surveys

Peer-support services enhance mental wellbeing and increase the knowledge and capabilities of self-help groups in various settings. To ensure that these services foster peer-support relationships as intended, it is necessary to design and assess them from a relational perspective. This study presents a relational framework for peer-support design and its application to two existing peer-support services for solitary seniors in Seoul and Ulsan. The framework aims to support the analysis and conce

This paper is based on an on-going doctoral research on service design for social innovation and sustainability. It introduces the notion of collaborative service and discusses its two dimensions in relation to ICT (information communication technologies). Case studies of collaborative service on the digital platform were conducted to identify the role of ICT in developing and diffusing collaborative service and a part of the result is introduced.

Abstract Urban Generation Alpha faces challenges in forming nature connection because of limited access to green spaces and high digital media exposure. Although childhood experiences with nature are crucial for developing a sense of nature connection, there is a limited theoretical and methodological foundation for child–nature interaction design specifically geared towards fostering a sense of nature connection. To address this gap, this study aimed to understand how urban Generation Alpha in

Abstract This research was motivated by the need to design for self-organized and sustained collaborative communities. A collaborative community is defined as a group of people who are bound by a sense of community and fulfil their unmet needs through collaboration (Baek, Meroni, & Manzini, 2015). A community with limited resources and premature organisational structure and therefore experience an unbalanced workload is fragile. If the community fails to distribute workloads fairly within an